Refund policy

Return & Exchange Policy

At Fabrics Home, we strive to provide high-quality fabrics and ensure every order is packed with care. As fabrics are cut and prepared specifically for each customer, we maintain a strict return and exchange policy.

Returns

Returns are accepted only if:

  • You received the wrong item.
  • The item is damaged or defective upon delivery.

To be eligible for a return:

  • You must contact us within 3 days of receiving your order.
  • The item must be unused, unwashed, uncut, and in its original condition and packaging.
  • Proof of the issue (clear photos or videos) may be required before the return is approved.

Returns will not be accepted for:

  • Change of mind.
  • Incorrect color selection or design preference.
  • Minor color variations due to screen or device settings.
  • Custom-cut or made-to-order fabrics.
  • Sale, clearance, or promotional items.

Exchange Policy

We do not offer exchanges on any products.

Please review your order carefully before completing your purchase, including the fabric type, color, quantity, and delivery details.

Refunds

Refunds are only issued for approved returns involving incorrect or defective items.

Once the returned item has been received and inspected, eligible refunds will be processed within 7–10 business days using the original payment method. Shipping charges are non-refundable unless the error was on our part.

Return Process

  1. Contact our customer support team within 3 days of delivery.
  2. Provide your order number along with clear photos or videos showing the issue.
  3. If your request is approved, we will provide return instructions.
  4. Once the returned item is received and inspected, your refund will be processed if eligible.